GP Services
At the core of Carbal Medical Services’ wide range of clinical and health services is our dedicated team of professional General Practitioners and qualified medical experts.
Carbal is proud to be one of the Toowoomba and Warwick regions’ accredited Aboriginal Medical Services (AMS).
We primarily specialise in delivering exceptional healthcare to our Aboriginal and Torres Strait Islander patients and clients to better ‘Close the Gap’; improving long-term health outcomes leading to a much higher quality of life!
GP Appointments
at Carbal Medical Services
New Patients Welcome!
Carbal welcomes all patients who identify as either Aboriginal and Torres Strait Islander and their families.
When you come in for the first time, remember to bring your Medicare card as Carbal provides bulk-billing across all services.
Check in with our friendly team at the clinic reception desk and you will be asked to fill out a form that will ask important questions including:
- Whether you identify as Aboriginal and/or Torres Strait Islander;
- Medicare card details;
- Personal contact details;
- Emergency contact details; and
- Allergies and other general health information.
Why is this Important for our First Australian Patients?
As an AMS, we want to ensure that we’re delivering the best possible care and access to services that are available to Aboriginal and Torres Strait Islander people.
There is a significant inequality between the health of Indigenous and non-Indigenous people, and one of the ways we aim to help reduce that inequality is to conduct more regular or earlier screening for certain conditions, like chronic diseases, that we know disproportionately affect First Australian people.
We know that our mob require important immunisations at different stages in life, and we want to ensure that we are providing these immunisations in a timely manner in order to provide the best possible preventive health care. Aboriginal and/or Torres strait Islander patients are also eligible for certain programs and initiatives, such as the ‘Close the Gap’ pharmaceutical program, which will assist with reducing medication expenses to a low cost or even free, if they are a holder of a health care card.
Eligible patients will be given the option to see one of our friendly Aboriginal Health Workers (AHW’s) before their GP appointment. This is optional but is very beneficial in providing you with a more thorough health check during your visit.
Aboriginal Health Workers
Our Aboriginal Health Workers are here to provide you with a brief non-invasive overall health check, that could include taking your blood pressure, checking your heart, breathing and oxygen levels and more.
They are also there to help in giving advice about any other general health and wellbeing concerns or questions you might have.
Important Patient Information
TEMP
Our Billing Policy
Carbal offers bulk-billing services for clients who have a current Australian Medicare card. Our staff will advise of any potential out of pocket expenses prior to being incurred, where applicable.Â
After-Hours Care
If you live in the Toowoomba area and require after hours medical services please call 137 425 or go to Toowoomba Hospital Emergency Department.
If you live in the Warwick area and require after hours medical services please call (07) 4661 6900 or go to Warwick Hospital Emergency Department.
Appointment Availability
Longer Appointments
Carbal offers patients longer consultation on request, please speak to reception when booking your appointment if you require a longer consult.
On-the-Day Appointments
On the day appointments are available; these appointments are limited and are only for patients that need to be seen on the day.
Home and Other Visits
Carbal offers home visits at the discretion of the doctor and practice availability, if you require a home visit please call and check with the clinic.
Walk-In Appointments
Walk-in appointments are available. Simply walk in and speak to reception to discuss the next available GP appointment.
Telehealth Appointments
Telehealth appointments are available with your preferred GP. Please speak to reception when booking your appointment.
Communication Policy
Carbal reception staff are available and willing to take your calls between business hours. If you wish to speak to a doctor or a clinical staff member during consulting hours, a message will be forwarded and a Carbal staff member will return your enquiry as soon as possible.
At any time, you can submit a general enquiry via Carbal’s website. If you wish to discuss confidential matters, please phone our friendly staff during Carbal’s hours of operation. Â
Please be aware that Carbal does not use email for communicating any clinical information to patients.
Privacy & Confidentiality
All consultations with Carbal are treated as private and confidential.
In the course of our duties, Carbal’s staff collect personal health information and safeguards its confidentiality and privacy in accordance with Australia Privacy Principles.
If we are required to access further medical services on your behalf, you will be asked to sign a patient consent at one of our clinics. Your health information will only be accessed by those directly involved with your care, including the monitoring of its quality.
Click here to read Carbal Medical Service’s privacy policy.
For additional information, you can refer to the Office of the Australian Information Commissioner’s (OAIC) website.
Feedback & Complaints
Carbal values all client feedback and encourages the use of the suggestion box that is located at each of our clinics.Â
Click here to learn more about our complaints process, or to submit feedback or a complaint.
Our Doctors
Carbal has a diverse roster of male and female General Practitioners who are well versed in holistic health.
Our GPs provide standard consults, extended appointment times (as required), health assessments and home visits at the discretion of our doctors, within our standard opening hours.
In addition to providing primary healthcare, our doctors are well equipped to provide referrals to a wide range of health services and programs. This includes specialists, Allied Health, Outreach Services and AHW’s.
Our doctors can also assist with a broader range of social services such as providing referral to assess suitability for NDIS, and assistance with the process of NDIS applications.
Telehealth Appointments are available!
Call our reception team to request a booking.
Toowoomba:
Warwick:
GP Services
715 Health Checks
Mental Health Assessments
Chronic Disease Management
Immunisations
Hearing Health Checks
Eye Checks
Women's Health
Men's Health
Maternal & Children's Health
Minor Surgical Procedures
Sexual Health
Nursing Services
Contact Us
If you would like any further information relating to Carbal’s GP services, please contact your nearest Carbal clinic on the numbers below or submit an online enquiry now.
You can book your appointment online now at Carbal’s Russell Street clinic in Toowoomba:
Carbal Medical Services
Toowoomba Clinic
Address:
125 Russell Street
Toowoomba QLD 4350
Opening Hours:
Mon-Fri: 8:30AM – 4:30PM
Phone:
Carbal Medical Services
Warwick Clinic
Address:
55 Wood Street
Warwick QLD 4370
Opening Hours:
Mon-Fri: 8:30AM – 4:30PM
Phone:
GP Services
Enquiries
This form is for all general enquiries relating to Carbal’s GP’s / doctors services.
All messages will be addressed by Carbal’s reception team and followed up as needed.
If your enquiry relates to an appointment or booking, please phone your clinic directly.