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Carbal Addiction
Support Services

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Carbal Addiction Support Services

With ongoing funding provided by the Darling Downs and West Moreton PHN, CASS continues to offer a culturally-safe and appropriate support service for the Aboriginal and Torres Strait Islander community with alcohol or drug dependencies throughout the Toowoomba and Warwick regions.

About CASS

Using a holistic approach, a Case Worker and Counsellor will work with clients, their families and clinicians to provide supported at-home withdrawal and community-based rehabilitation recovery services.

A harm reduction model is utilised to support clients utilising withdrawal management and rehabilitation.  Four interrelated stages are applied during the process of intervention. Clients can either self-refer or be referred to the CASS team.  During the first few appointments with the CASS team, clients will undertake an alcohol and drug assessment (STAR Chart) and be encouraged to put into place their action plans for the support they want to receive.

Carbal Addiction Support Services (CASS) - Outreach Services | Carbal Medical Services - AMS - Aboriginal Medical Service Toowoomba & Warwick

For those clients who wish to cease their alcohol and drug use, the CASS team offers support with education and transport to and from inpatient detox units located in the Southeast Queensland region. For those clients that wish to detox within the comfort of their own home, the CASS team can support them in conjunction with treatment from their GP. Post detox, the client is supported to continue their recovery through either the inpatient rehabilitation centre of their choice or a day program in their local region.

Clients who are not ready for abstinence-based support can access CASS team alcohol and drug education, brief interventions, advocacy and transport to access the Opiate Replacement Program. CASS will also support access to other services in a culturally appropriate manner. The CASS team recognises that recovery is often a long journey and continues to offer post rehabilitation support for those clients that have maintained their sobriety.  This is achieved through referring the clients to other services and checking in on the welfare with the clients as required.

Program Summary:


Clients present or are referred to the CASS team.

Withdrawal Management:

Doctors appointment is conducted where trust & rapport is built. Drug & Alcohol Star Chart is completed for client to self identify their needs and goals. Clients are supported in resourcing information about detox and rehabilitation facilities and what would be most suitable for their particular needs.

Problem Solving:

Barriers to recovery are discussed and appropriate support provided.

Pre & Post Support:

Clients engage with rehabilitation services and a plan for ongoing support is devised and implemented.

Strength Base Framework & Outcome:

Client is supported in making decisions relating to appropriate practices and services for the maintenance of a healthy lifestyle. Outcomes continue to be monitored.

Get In Touch

For all enquiries relating to Carbal’s Addiction Support Services, please contact Carbal’s Toowoomba Outreach Team during business hours on the phone number below, or submit an online enquiry:

Carbal Addiction Support Services (CASS) - Outreach Services | Carbal Medical Services - AMS - Aboriginal Medical Service Toowoomba & Warwick

Carbal Outreach Services


14 Makepeace Street

Rockville QLD 4350


Opening Hours:

Mon-Fri: 8:30AM – 4:30PM



(07) 4688 0500

Carbal Outreach Services | 14 Makepeace Street, Rockville

Register Your Interest

Are you interested or do you know anyone who may benefit from this service?

It all starts with a conversation.

Please submit your details and a member of Carbal’s Outreach Services team will be in touch to discuss your enquiry with you further.