Carbal Medical Services | Excellence in Aboriginal & Torres Straight Islander Health
Carbal Medical Services | Excellence in Aboriginal & Torres Straight Islander Health
Carbal Medical Services | Excellence in Aboriginal & Torres Straight Islander Health

Psychologists &


Home 9 Allied Health Services 9 Counselling Services

Free Counselling Services
for Carbal Clients

At Carbal Medical Services, we believe that social and emotional wellbeing is an essential component of holistic healthcare. By prioritizing your emotional and mental health needs, you can lead a balanced and fulfilling life.

Our counselling services are available with no out-of-pocket cost to Carbal clients in Toowoomba and Warwick when provided with a referral from a health care worker.

We understand that seeking counselling services can be challenging, but we are here to support you every step of the way. Contact our friendly staff today to receive a preliminary assessment and formal referral from a health care worker, and take the first step towards healing and wellbeing.

Counselling Services

Registered with the Australian Counselling Association (ACA), Carbal’s qualified and experienced counsellors provide evidence-based therapies that promote health and wellbeing, enhance self-understanding, can improve relationships and will support individuals to resolve identified concerns.

Our counsellors have extensive experience working with people from diverse cultural backgrounds who are dealing with:

  • Depression and anxiety;
  • Trauma;
  • Stress;
  • Anger;
  • Grief and loss;
  • Low Self-esteem;
  • Life transitions; and
  • Communication skills.


Our counselling services are available to people of all backgrounds. No referral is required.


Current Carbal clients can receive their sessions for FREE.

For Non-Carbal clients, the first session is FREE, with subsequent sessions costing only $40.00.

Carbal's Counselling Services

Privacy & Confidentiality

All consultations are confidential and your health information will only ever be accessed by those directly involved with your care, including the monitoring of its quality.

Carbal Medical Services aligns its services in accordance with the National Privacy Principals and if you are required to access any medical services, you will be asked to sign a patient consent form at our clinic.

Our Counsellors

Sam Elzanati

Registered with the Australian Counselling Association (ACA), Sam Elzanati is Carbal’s experienced in-house counsellor.

He provides evidence-based therapies that:

  • promote health and wellbeing;
  • enhance self-understanding;
  • can improve relationships; and
  • support individuals to resolve identified concerns.

Sam’s counselling sessions provide a safe, confidential and non-judgmental environment for clients to share their views, feel heard and gain new perspectives on their situations and experiences.

Sam also helps clients to learn and practice tailored strategies designed to assist them to manage their thoughts, feelings and reactions.

Sam Elzanati - Counsellor

Important Patient Information


What Does The Referral Process Involve?

Our referral process is simple. You can choose to self-refer or discuss with your doctor about sending a letter to our Counselling Service.

Take the first step towards healing and reach out to us today.

Who Is Eligible To Receive These Free Counselling Services At Carbal?

All Carbal clients, both Indigenous and non-Indigenous, can access our counselling services provided they have a current referral.

What Is The Cost Involved For This Service?

There is no out-of-pocket charge for our counselling services, when a referral has been provided from a registered health care worker.

Do I Need To Have A Mental Health Care Plan To Access This Service?

A mental health care plan is not required.


How Long Does An Appointment Go For?

All counselling sessions at Carbal are scheduled for a duration of 1 hour.

Are There Any Limitations As To How Many Sessions I Can Access?

No, there are no limits.

Do You Accept Referrals From Non-Carbal Clients?

No. Our counselling service is only for eligible individuals who are currently registered as clients with Carbal.

However if you are not currently a Carbal client you can discuss with our receptionist team about the possibility of transferring your medical records and becoming registered with Carbal.

Carbal clients or those involved with Carbal’s Integrated Team Care  (ITC) program can access the program for free.

Is This Service Only Available In Toowoomba?

No, our counsellors also offer appointments at Carbal’s Allied Health clinic in Warwick at least once per month.

Is There An Age Limit?

Carbal’s skilled counsellors specialise in providing support to individuals aged 12 and up.

Contact Us

If you would like any further information relating to Carbal’s psychology or counselling services, please contact your nearest Carbal clinic on the numbers below or submit an online enquiry now.

Transport Services - Integrated Team Care (ITC) - Carbal Medical Services

Need a Lift?

Carbal’s dedicated transport services are also available if you have an Allied Health appointment scheduled.

Please speak to our reception team prior to your appointment time to discuss any transport arrangements you may require.

Carbal @ Home


18-24 Charnley Street

Kearneys Spring QLD 4350


Opening Hours:

Mon-Fri: 8:30AM – 4:30PM



(07) 4633 9500

Carbal @ Home | 18-24 Charnley Street, Kearneys Spring

Carbal Allied Health Services


36 King Street

Warwick QLD 4370


Opening Hours:

Mon-Fri: 8:30AM – 4:30PM



(07) 4548 9505

Carbal Allied Health Services | 36 King Street, Warwick

Psychology & 
Counselling Enquiries

This form is for all general enquiries relating to Carbal’s counselling services.

All messages will be addressed by Carbal’s reception team and followed up as needed.

If your enquiry relates to an appointment or booking, please phone your clinic directly.