Integrated Team Care

“My client was referred to Carbal’s ITC program for Chronic Respiratory Disease and the referring doctor was wanting us to assist them with having a sleep study conducted.

The client was astounded with his sleep study results with 8 apnoea and 163 hypopnea events recorded during one night’s sleep; from which his doctor was able to diagnose that his ongoing issues had been connected to severe obstructive sleep apnoea.

Carbal’s ITC program was able to cover all the associated costs for providing a CPAP machine, resulting in a much better quality of living by allowing him to sleep easily much more consistently.

Our client was so appreciative of the assistance that Carbal’s ITC program had provided, that he even insisted on going out of his way to shout the entire ITC team morning tea!”

"One of my clients was referred to Carbal's ITC for cancer, mental health and cardiovascular disease in addition to almost two dozen debilitating chronic health issues.

Naturally this has had a massive effect on her and her husband's mental health, due to trying to manage these multiple conditions, struggling financially trying to pay for the multiple specialist, allied health, medical equipment, mediations and dressing, etc.

Since Leah needs full time care, her husband had to give up work to look after her, which put more stress on them financially and had almost completely left her incapacitated; hardly able to leave her bed or even her home.

ITC has been able to relieve some of the financial burden and stress by covering the costs of her specialist consultations, including neurology and PlantMed for pain treatment, and allied health appointments. ITC are also assisting with the costs of the many medical supplies that she needs each month including syringes, masks, dressings, etc. ITC has also supplied her with a raised toilet seat to make life a bit easier.

I have also ensured that my client has become linked in with Carbal’s Outreach Health Suppoert Service team to assist with the Centrelink issues that she and her husband are having as a result of their circumstances.

I have regular contact with her through emails, texts and phone calls and she is always very appreciative for all of the assistance that ITC has provided to assist in improving her quality of life."

“I have been on the outside looking in for a few years handling the financial side of things relating to Carbal’s ITC service and even though I have only been working as an ITC Care Coordinator in Warwick for a few months, I have already experienced the positive change that we are able to make in the lives of our clients.

We are also noticing an increase in the volume of Indigenous community members engaging with the program.

Our clients are always thankful for the service we provide and are up for a yarn; I feel like I'm making a positive change in their day-to-day lives and they are wanting to engage more and improve their health. This position has been extremely rewarding for me.”