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& Complaints

Home 9 Contact 9 Feedback / Complaints

Carbal is committed to the continual improvement of delivery of the many services and programs provided and as such, all feedback from our clients and stakeholders is greatly appreciated.

If you have any feedback, suggestions or complaints directly relating to your experience with any of Carbal’s services, clinics or staff, these can be submitted to Carbal’s Administration using the online form below or via any of the following methods:

☎️ | (07) 4688 0500
✉️ | PO Box 1879, Toowoomba QLD 4350
📧 | admin@carbal.com.au

Alternatively, if you wish to lodge a serious complaint you can contact the Office of the Health Ombudsman directly:

☎️ | 13 36 46
✉️ | PO Box 13281,
George Street, Brisbane QLD 4003

Submit a Message

All feedback and complaints are handled directly by Carbal’s senior management team and will be treated as confidential.