Employment
Opportunities

NexiCare Home Care Support Worker

Carbal Medical Services, Toowoomba or Warwick

Contracted

Organisation Overview

Carbal Medical Services (Carbal) is a Not-For-Profit organisation that provides health services to the Aboriginal and Torres Strait Islander communities in and around Toowoomba and Warwick.

The core function of Carbal Medical Services is to provide medical services to Aboriginal & Torres Strait Islander people through two medical practices and multiple community programs and initiatives. Carbal covers the regions of Darling Downs, Southern Downs and Goondiwindi.

Position Overview

The purpose of the NexiCare Home Care Worker role is to provide high-quality, person-centred care to participants under Aged Care Programs such as the Commonwealth Home Support Program (CHSP), the Home Care Packages Program (HCP), and the Short-term Restorative Care Program (STRC), and when implemented in 2025, the Support@Home Program.

The role involves delivering tailored support services that align with clients’ individual needs and preferences, while continuously assessing and identifying areas of risk to ensure proactive care.

This position is also responsible for ensuring that all services comply with Aged Care legislation and quality standards, contributing to the overall well-being, independence, and quality of life of the clients.

Provide Services under programs:

• Commonwealth Home Support Program
• Home Care Packages
• Short Term Restorative Care Program
• Support at Home Program (from July 2025)

Deliver services including but not limited to:

• Unaccompanied Shopping
• Accompanied Activities, e.g. Shopping, social activities, etc
• Assistance with Self Care
• Assistance with Client Self-administration of Medicine
• Social Support; Individual and Group
• Domestic Assistance
• Home and garden maintenance
• In-home respite
• Transportation

Ensure the delivery of culturally safe, client-centred aged care services of the highest quality, in accordance with client care plans, and in compliance with the Charter of Aged Care Rights, and the Code of Conduct for Aged Care.

Comply with rostering systems to ensure efficient service delivery.

Utilise client software system; Visual Care in understanding and contributing to identified clients’ goals.

Accurate and timely documentation of service delivery.

Identify and report hazards and risks.

Build strong rapport and trusted relationships with clients, their families, and their representatives.

Support clients to provide feedback and make complaints.

Recognise and report changes or deterioration in the client’s physical, emotional and cognitive condition.

Respond to and report client incidents and participate in the investigation of incidents.

Provide feedback to Care Partners as required to inform care planning.

Contribute to governance and continuous improvement processes, and ongoing risk mitigation strategies.

Participate in quality and compliance activities associated with the Aged Care Quality and Safety Commission as required.

** This position description provides an overview of the key responsibilities but does not encompass all aspects of the role. Responsibilities may be adjusted in line with organisational and participant needs.

Selection Criteria

Essential

• ABN
• Certificate III in Individual Support/Ageing
• Have an understanding or the ability to rapidly acquire an understanding of the Aged Care Quality Standards and ability to work with clients with various levels of aged care services access requirements.
• Integrity, honesty, strong work ethic and demonstrated ability to work as part of a team.
• The ability to keep an accurate record of supports provided
• A C Class driver’s license with a Reliable motor vehicle with comprehensive insurance
• Hold or be eligible to obtain a Blue Card
• Hold or be eligible to obtain a National Police Check
• Current First Aid/ CPR

Desirable

• Identify as a person of Aboriginal or Torres Strait Islander descent
• Previous experience in the NFP, aged care or disability sectors
• The ability to understand and implement individual care plans
• Experience in working effectively with Aboriginal and Torres Strait Islander people and an understanding of Aboriginal and Torres Strait Islander Culture.
• Immediate start preferable

Applicants must submit their application by email to [email protected] or via the online employment application form at the bottom of this page.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.

NDIS Support Worker

Carbal Medical Services,
Toowoomba & Warwick

Contract

Organisation Overview

Carbal Medical Services (Carbal) is a Not-For-Profit organisation that provides health services to the Aboriginal and Torres Strait Islander communities in and around Toowoomba and Warwick. The core function of Carbal Medical Services is to provide medical services to Aboriginal & Torres Strait Islander people through two medical practices and many community programs. Carbal covers the regions of Darling Downs, Southern Downs and Goondiwindi. In addition to this organisational remit, Carbal provides NDIS services to community members throughout the region.

Position Overview

Carbal is seeking support workers to provide exceptional care and support for some of our most vulnerable people in their homes, and in the community. If you are keen to learn, like to help people, have your own vehicle and a mobile phone we would like to meet with you.

Key Responsibilities

• Be part of a multidisciplinary team addressing mental health in the community;
• Work one-on-one with clients within their homes and assist them to access the community;
• Be driven, motivated and have a passion to assist clients to foster independence and resilience and achieve their goals;
• Possess high level communication skills, the ability to work under supervision and a thirst to learn;
• Work closely with GPs,  Aboriginal Health Workers, other health professionals and other NDIS Providers;
• Build and maintain respectful and meaningful community relationships.

What Carbal Can Offer You

• Competitive rates;
• Work alongside a multidisciplinary team in a professional and supportive environment;
• Significantly rewarding position, directly affecting the health improvements of client’s lives.

Requirements

Essential:

• You will have a demonstrated understanding of the Mental Health and Social issues found in our Indigenous Communities.
• You must have a C Class driver’s license and have access to a fully comprehensively insured registered vehicle.
• Hold a Disability Workers Screening Card
• Hold a Blue Card
• You will have a demonstrated ability to work as part of team.
• Have an understanding of the NDIS.

Desirable:

• Identify as Aboriginal or Torres Strait Islander.
• Have an ABN.
• Previous experience in the NFP, mental health or disability sectors.
• Immediate start preferable.
• Experience working as a contractor/sole trader .
• Experience in working effectively with Aboriginal and Torres Strait Islander people and a clear understanding of Aboriginal and Torres Strait Islander Culture.

Applicants must submit their application by email to [email protected] or via the online employment application form on the ‘Employment Opportunities’ page of Carbal’s website.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.

Medical Receptionist

Carbal Medical Services, Toowoomba

Full-Time

Organisation Overview

Carbal Medical Services (Carbal) is a Not-For-Profit, charitable organisation that provides health services to the Aboriginal and Torres Strait Islander communities in and around Toowoomba and Warwick.

The core function of Carbal Medical Services is to provide medical services to Aboriginal & Torres Strait Islander people through two medical practices and multiple community programs.  Covering the regions of Darling Downs, Southern Downs and Goondiwindi, this position will be based in our Toowoomba Clinic.

Position Overview

You are confident, approachable, professional and well presented, have a highly professional phone manner and you love making a difference within health outcomes in our community.

You will work alongside other reception staff and be responsible for ensuring all aspects of reception are covered. Ideally you will be familiar with the medical software program “Best Practice” and possess a high level knowledge of Medicare systems and item numbers, especially in relation to Indigenous health. Naturally, experience in providing culturally safe services will be highly regarded and your sense of privacy and confidentiality will make you stand apart from other applicants.

What We Can Offer You:

• Competitive salary;
• Salary sacrificing options to increase you net pay;
• Work alongside a multidisciplinary team 

Requirements:

Essential

• Previous medical receptionist experience;
• Excellent communication and interpersonal skills, including an ability to communicate sensitively and effectively with patients with a caring attitude;
• Ability to multi-task and work well under pressure;
• Sound computer skills and experience with Best Practice or another clinical software package;
• Well presented, friendly, organised and reliable, with accuracy and excellent attention to detail;
• You must have an Open C Class driver license valid in Queensland;
• Satisfactory Police Check – no Serious/Criminal/Court Record, and ability to obtain a Blue Card. This will be conducted on initial appointment and on an annual basis in line with Carbal’s compliance schedule;

Desirable

• Demonstrated understanding of common health issues affecting Aboriginal and Torres Strait Islander communities.

Applicants must submit their application by email to [email protected] or via the online employment application form at the bottom of this page.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.

Practice Nurse

Carbal Medical Services, Toowoomba

Full-Time

Are you looking for a challenge, to be rewarded and to make a difference locally towards ‘closing the gap’ for Aboriginal & Torres Strait Islander peoples?

Carbal Medical Services is currently offering an exceptional and flexible package to join our amazing multi-disciplinary health team in Toowoomba, Queensland.

Organisation Overview

Carbal Medical Services (Carbal) is a Not-for-Profit, charitable organisation that provides health services to the Aboriginal and Torres Strait islander community in and around Toowoomba and Warwick.

The core function of Carbal Medical Services is to provide medical services to Aboriginal and Torres Strait Islander people delivered through two medical practices and many community programs. Covering the Darling Downs and Southern Downs regions including Goondiwindi, this position will be based in our Toowoomba General Practice clinic and reports directly to the Health Practitioner Manager.

Position Overview

This role will see you working as part of a nursing team to deliver exceptional standards of care to Aboriginal & Torres Strait Islanders and you will be motivated and have a genuine desire to Close the Gap in Indigenous health outcomes.

Your brief is broad and extends across all aspects of the organisation. Your skills as a Nurse will ensure smooth and efficient function of the practice in a clinical setting. You will have an understanding of chronic disease issues affecting Aboriginal and Torres Strait Islander people and knowledge of Medicare entitlements for Indigenous clients in order to help the organisation meet its operational requirements, or the capacity to learn these quickly. You will also have knowledge of the national privacy principles and the importance of confidentiality to allow you to stand apart from other applicants

You will be supported directly by the Practice Manager, along with the multidisciplinary team within the clinic, and the other health programs within Carbal.

What We Can Offer You

• Competitive salary;
• Salary sacrificing options to increase your take home salary;
• Work alongside a multidisciplinary team making a difference to Aboriginal & Torres Strait Islander people.

Requirements:

Essential

• Current AHPRA Registration as a Registered Nurse or an Enrolled Nurse.
• Demonstrate experience in delivering Primary Health Services. Ideally your experience will be in a General Practice and/or hospital setting or an equivalent combination of relevant experience and post education and training.
• Demonstrated ability to be proactive and work cohesively with Management to achieve patient outcomes.
• Demonstrated experience in working effectively with Aboriginal and Torres Strait Islander people and a clear understanding of Aboriginal and Torres Strait Islander culture, or the ability to rapidly acquire the same.
• Demonstrated ability to effectively self-manage work flow and report on outcomes against the action plan.
• Current Open C Class Driver’s License valid in Queensland.
• Satisfactory Police Check – no Serious/Criminal/Court Record. This will be conducted on initial appointment and on an annual basis in line with Carbal’s compliance schedule.
• Current CPR certification

Desirable

• Nurse Immuniser
• Phlebotomist

Applicants must submit their application by email to [email protected] or via the online employment application form on the ‘Employment Opportunities’ page of Carbal’s website.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.

General Practitioner – Multiple Positions Available

Carbal Medical Services, Toowoomba

Full-Time

Are you looking for a challenge, to be rewarded and to make a difference locally towards ‘closing the gap’ for Aboriginal & Torres Strait Islander peoples?

Carbal Medical Services is currently offering an exceptional and flexible package to join our amazing multi-disciplinary health team in Toowoomba, Queensland.

Organisation Overview

Carbal Medical Services (Carbal) is a Not-for-Profit, charitable organisation that provides health services

The core function of Carbal Medical Services is to provide medical services to Aboriginal and Torres Strait Islander people delivered through two medical practices and many community programs.  Covering the Darling Downs and Southern Downs regions including Goondiwindi, this position would be based in Toowoomba.

Position Overview

This  GP position is critical to increasing access to medical services for Aboriginal & Torres Strait Islander families. 

What We Can Offer You

• Highly competitive remuneration;
• Flexible working arrangements;
• No After Hours or Weekends;
• A comprehensive supportive multi-disciplinary team including; Chronic Disease Nurses, Registered Nurses, Aboriginal Health Workers, Midwives & Allied Health Professionals.

Requirements:

Essential

• You will be a Medicare Provider
• You will have a demonstrated understanding of the Mental Health and Social issues found in our Indigenous Communities.
• Be an accredited APS registered psychologist
• You must have a C Class driver’s license
• You will have a demonstrated ability to work as part of team

Principals only. No third-party applications will be accepted.

Applicants must submit their application by email to [email protected] or via the online employment application form on the ‘Employment Opportunities’ page of Carbal’s website.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.